Hello and thank you for shopping with Active Queens. We truly appreciate your business.
We do not offer prepaid shipping or reimburse shipping costs. All returned good must be received within 30 days upon receipt of package.
If you wish to return the item for a full refund, please return the goods with all articles that belong to the same product.
All returns must be packed and securely sealed.
Please return items to
Active Queens/ Returns dept.
Order id# ________________
1490 W. Walnut PKWY
Compton, CA 90220
Once your package is received your refund will be processed in the original form of payment.
For any questions or concerns regarding the return/exchange process please email customer service.
We value your business and look forward to serving you in the future
If there is anything else we can further enhance your shipping experience with us please feel free to let us know.